The Problem:
Teaching Knowledge Workers how to effectively work with knowledge - most of them don't know how to do so yet!
The Social Invention:
Lists of concepts organized into a mindmap, the purpose of which is to provide a framework for processing information and guiding action during Knowledge Work. Despite the fact that we are creating a global knowledge economy, no one else has actually explained what the essence of Knowledge Work really is - so there is widespread ignorance about the very basis of this new economy. You can view the MindMap and its explanation at this URL:
http://unpan1.un.org/intradoc/groups/public/documents/unpan/unpan031277.pdf It is freely available for downloading. The copyright is simply to protect the integrity of the ideas therein.
The Author
- William Sheridan (wsheridan)
I am a Knowledge Manager who has been working on a project on the phenomenology of knowledge work for the past 35 years. I completed it last year (2008) and it has some great ideas in it.